Financial stewardship
Annual budgeting, cashflow forecasting and reserve fund strategy delivered by our in-house client accounting team, with digital dashboards for directors and freeholders.
Aktonz Block Management
Taking care of every building, every resident, every day
From boutique conversions to landmark developments, Aktonz keeps your communal spaces compliant, efficient and welcoming. Our London-based experts coordinate finance, maintenance and resident care so you can focus on long-term asset performance.
18k+homes under Aktonz care
£1.2bnservice charge budgets managed
92%resident satisfaction in 2024
24/7emergency response coverage
Block management built for modern living
Aktonz brings together chartered surveyors, financial controllers and resident liaison specialists who understand the pressure points in multi-unit buildings. Our transparent reporting and proactive planning keep service charges predictable and buildings future ready.
Compliance guardianship
Fire, lift and water safety programmes run to rigorous schedules, combined with supplier audits and document tracking that keep every building inspection-ready.
Resident experience
Dedicated relationship managers and a 24/7 helpdesk resolve issues quickly, keeping communication open for RTM, RMC and investor-led blocks alike.
What's included in every Aktonz block management plan
Every development is different, but our core offer ensures vital responsibilities are covered from day one.
Mobilisation
- Director onboarding workshop
- Contracts, warranties and H&S audit
- Service charge health check
Operations
- Planned and reactive maintenance scheduling
- Approved contractor procurement and oversight
- Site inspections with photographic reporting
Financial management
- Service charge billing and arrears recovery
- Reserve fund investment planning
- Quarterly financial statements
Compliance & governance
- Fire and building safety case management
- Risk assessment programme oversight
- Company secretarial support
Specialist support when you need it most
Major works? Insurance renewals? Building safety fund claims? Our project team brings the technical knowledge and partner network to navigate complex challenges without disrupting residents.
Talk to our block specialistsYour onboarding journey with Aktonz
Clear milestones keep everyone aligned. Most buildings transition to Aktonz within 60 days.
Discovery
We review legal documents, current contracts and service charge status while agreeing success metrics with stakeholders.
Mobilise
Supplier novations, statutory testing schedules and resident communications prepared in collaboration with directors.
Go live
Dedicated property manager on site, welcome packs issued and digital portal access provided to residents and directors.
Review
90-day service review to evaluate KPIs, feedback and upcoming investment priorities.
“Aktonz transformed our estate's maintenance and communication in a single quarter. Directors finally have the data we need to plan ahead.”
Chair, Riverside Wharf RMC
Trusted by London's leading developments
Skyline WharfCanal QuarterHarbour GateEast Park ResidencesThe ColonnadesGreenway Square
Ready to elevate your block management?
Call us on 020 3000 0000 or share your building details and we'll create a tailored proposal within two working days.