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  1. What services does Acetates Co provide? Answer: Acetates Co provides property management and letting services to landlords and tenants.

  2. How can I find a property to rent with Acetates Co? Answer: You can search for available properties on our website, or contact us to speak with a member of our team who can assist you in finding a suitable property.

  3. What is the application process for renting a property with Acetates Co? Answer: Once you have found a suitable property, you will need to complete an application form and provide supporting documents such as proof of income and identification. We will then carry out credit and reference checks before approving your application.

  4. What fees do I need to pay as a tenant? Answer: As a tenant, you may need to pay a security deposit, rent in advance, and a one-time administration fee. These fees will be outlined in your tenancy agreement.

  5. How do I report a maintenance issue with my rental property? Answer: You can report maintenance issues through our website, by email, or by calling our office. We will then arrange for a qualified contractor to carry out any necessary repairs.

  6. How do I terminate my tenancy agreement? Answer: You can terminate your tenancy agreement by providing written notice to Acetates Co. The notice period will be outlined in your tenancy agreement.

  7. How do I renew my tenancy agreement? Answer: If you wish to renew your tenancy agreement, you can contact us to discuss your options. We will then arrange for a new agreement to be drawn up.

  8. What happens if I miss a rent payment? Answer: If you miss a rent payment, you should contact us as soon as possible to discuss the situation. We may be able to arrange a payment plan or other solutions to help you get back on track with your rent payments.